Privacy Policy
Last updated: July 03, 2026
Introduction
At Scissors Doctor (“we”, “our”, “us”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.scissorsdoctor.co.uk and make purchases from us.
Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit/debit card details processed securely via our payment provider. We do not store card details on our servers.
- Order Information: Details of products purchased, order history, and transaction records.
- Technical Information: IP address, browser type, device information, and cookies for website functionality and analytics.
How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Communicate with you regarding your order status, shipping, and customer support.
- Send promotional emails and offers (only if you have opted in).
- Improve our website, products, and customer experience.
- Comply with legal and regulatory obligations.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (such as delivery partners and payment processors) solely to fulfil your order and operate our business. These third parties are required to keep your data confidential and secure.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files placed on your device. You can choose to disable cookies through your browser settings; however, this may affect some website functionality.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to or restrict the processing of your data.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at sales@scissorsdoctor.co.uk.
Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses SSL encryption to ensure your data is transmitted securely.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Scissors Doctor
11 Hunter Street, Brierfield, BB9 5JG
Phone: 07711 477477
Email: sales@scissorsdoctor.co.uk